Garage Door Opener Not Working in St. Louis
The short answer
When an opener stops working, the cause is often simple: no power, a locked wall console, a dead remote, or blocked safety sensors. If those check out and the motor hums, clicks, or runs without moving the door, the opener needs a repair.
Call About Your Opener(314) 200-4461Signs to look for
- Nothing happens when you press any button.
- The motor hums, but the door doesn't move.
- The motor runs, but the chain or belt doesn't move the door.
- The light on the opener blinks.
- The door stops partway or reverses.
Why it happens
Power
A tripped GFCI outlet, a flipped breaker or a loose plug.
Lock mode
Many wall consoles have a lock or vacation button. When it is on, remotes and keypads stop working.
Safety sensors
If the two small sensors near the floor can't see each other, the door won't close.
Worn drive parts
Plastic drive gears wear down over the years. When they strip, the motor runs but nothing moves.
Circuit board
Power surges and age can damage the board that controls the opener.
Is it safe to use the door?
Usually, with care.
If the door is balanced and the springs look whole, checking the opener is safe. If the door is very heavy or a spring is broken, don't use the opener. It is not built to lift the full weight of the door.
What you can check, and what needs a pro
Safe for you to check
- Check that the opener is plugged in and the outlet has power.
- Turn off the lock or vacation button on the wall console.
- Put a fresh battery in the remote.
- Make sure both sensor lights near the floor are on and steady, and wipe the lenses clean.
- Count the blinks of the opener light. Your opener's manual lists what the blink codes mean.
Leave these to a technician
- Replacing drive gears, sprockets and circuit boards.
- Adjusting chain or belt tension.
- Setting the travel limits and closing force.
- Replacing the opener.
Never adjust, release or loosen springs, cables, drums or bottom brackets. They hold enough tension to cause serious injury.
Call About Your Opener(314) 200-4461What the repair involves
We repair LiftMaster, Genie, Chamberlain, Craftsman and other openers. The technician checks the door's balance first, because a door that is hard to lift will wear out any opener.
If a repair doesn't make sense for an older unit, we can install a new opener, including smart opener options.
More about our garage door opener repair service in St. Louis
Call About Your Opener(314) 200-4461